Student Support


Confidential counsellors

Sometimes you want to discuss things that are confidential. For instance if you encounter undesirable behaviour or if you have personal problems. Depending on your problem, you can contact the confidential counsellor or the student counsellor.

Who is it for?

For full-time, part-time and work-study track students enrolled at Avans University of Applied Sciences.

What types of counsellors are available at Avans University of Applied Sciences?

Depending on the situation, you can contact:

1. the confidential counsellor in the event of undesired behaviour and/or intimidation.
2. the student counsellor in the event of special personal circumstances in general.

What is classed as ‘undesired behaviour’?

If you encounter undesirable behaviour on the part of a fellow student, a lecturer or other staff at Avans University of Applied Sciences. This undesirable behaviour can be: physical contact, discriminatory comments, unnecessary or vulgar comments or even aggression and sexual intimidation, but also if you encounter undesirable behaviour during a work placement or graduation project. Contact the confidential counsellor via the details listed below.

When should you consult the student counsellor?

  • In situations such as the following:
  • Interruption of studies
  • Study delay, including due to reasons beyond your control and/or special circumstances
  • Problems with your choice of study programme
  • Financial problems
  • Problems in your personal life
  • Functional impairment or chronic disease
  • Questions about financial aid for studying
  • Complaints, grievances and appeals procedures.

Making an appointment

If you want to make an appointment, please complete the electronic form. You can also contact the Student Information Desk on your campus, or phone them on +31 88 - 525 75 50.

Our confidential counsellors:


Nicole Oomen
+31 (0)88 - 525 85 21 



Bart van Uden
+31 (0)88 - 525 91 55


Jacqueline Voorbraak

tel +31(0)88 525 91 41

Elke Giesbers

088 5253042


In both situations your privacy is guaranteed and conversations are strictly confidential.

Last updated on 25 March 2022.
Online counseling Student Support

If you need any support, if you have doubts about your studies or in case of questions concerning your development, please make sure to plan a meeting during the consultation hour. This can be done using the button below. We will schedule an appointment of 30 minutes for you.

Schedule an appointment

Contacting the Student Counsellors’ Office

Are you experiencing personal problems or other issues that may have an impact on your academic progress, such as a chronic illness, a functional impairment, stress or dyslexia? Call the Student Information Desk on 088-525 75 50 to make an appointment or do this online. If you have any other questions send an e-mail to

Make an appointment online