I can’t take my test because of coronavirus, what do I do now?

15 March 2021 by Studentinfo

Although most tests are currently taking place online, you may still need to go to Avans or an external venue hired by Avans to take your specific test. You have studied very hard and you’re all set to take the test. Then, suddenly, you hear that you have to self-isolate because one of your housemates has tested positive for COVID-19. Or you notice that you have flu-like symptoms, even though they are mild. What should you do?​

We know that it’s a major inconvenience, but you really must stay at home. We understand that you might be highly motivated to take your test, especially if you’ve studied hard for it. Nevertheless, we must ask you to postpone it and stay at home if:

  • you have flu-like symptoms (even mild ones)
  • you are waiting for the result of a COVID-19 test
  • you have tested positive for COVID-19
  • you are self-isolating (e.g. because one of your housemates has COVID-19)

Three chances in total

In addition to the regular test, you are also entitled to a re-sit. In other words, you have two opportunities to take your test. Make good use of them! If, for one of the reasons listed above, you have missed out on an opportunity due to COVID-19 and have not yet obtained the result you need, the department will give you a third chance to take the test. Has COVID-19 led you to miss several tests, and have you not yet achieved the grade you need as a result? In that case, you can submit a request to the examination board. Chapter 5 of the Education and Examination Rules explains the details of this process.

What should you do?

If you can’t take your test on location for one of the above COVID-19-related reasons, you should deregister for that test in Osiris. This can be done up to one hour before the start of the test. You can register at a later date for the following assessment opportunity.

Validity and purpose

The above situation applies to the entire 2020/2021 academic year, including any tests that you missed due to COVID-19 in Period 1. The purpose of this policy is to encourage you to stay at home if you have any COVID-19-related problems or have to self-isolate, without delays in your study progress. By sticking to these rules, we can prevent infection together and ensure a safe and healthy environment in which to work and study.

From five working days until one hour before the test, you can start a process for submitting a post-deregistration request

The Executive Board has decided that, for the entire 2020-2021 academic year, students who are unable to take the test on location due to COVID-19 symptoms or mandatory self-isolation will be allowed to de-register from the test up to one hour before the test. This is only the case for tests that are held on location. Students can deregister via Osiris Student up to five working days before the test in question. From five working days until one hour before the test, students can start a process for submitting a post-deregistration request.

How does post-deregistration in Osiris work?

  1. Use this link to go directly to the post-deregistration case or take the following steps:
    1. Go to Osiris Student.
    2. Click on the button ‘CASE IN OSIRIS’. A new window will open.
    3. In this window, click the ‘Start a new case’ button.
      Depending on your degree programme, you will be presented with the various types of cases you can start. Choose the option ‘General’.
    4. Choose ‘Post-deregistration request’ and click on ‘Start’.
  2. Indicate that you declare that you are unable to take your tests due to COVID-19 symptoms or mandatory self-isolation.
  3. If you are taking multiple degree programmes at the same time, then tick the box for the degree programme in question.
  4. Tick the boxes for the tests you want to deregister from.
  5. Click on ‘Submit’.
  6. The School Administrative Office of your degree programme will then proceed to process your request.
  7. You will receive an email as soon as your request has been processed.
Last updated on 15 March 2021.

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